contact us

customer services

Customer services is open:
Monday to Friday 8.30am - 6pm
Saturday 8.30am - 5pm

Tel : +44 (0)844 412 1717
(calls cost 5.105p per minute plus network extras)

Email :


for lost & stolen cards

Login to your account and select ‘my cards’ and follow the steps on the screen.

Tel : +44 (0)1756 693 275
(calls are charged at the BT national rate).
Line is open 7 days a week 24 hours a day.




Navigation House
Belmont Wharf
North Yorkshire
BD23 1RL